We hope that once you understand the measures we employ to help ensure secure transactions and privacy, and the steps you can take yourself, you'll be as confident about the safety of your online transaction and order information as we are. 

1. Data encryption

If you are using a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase is encrypted, making it extremely difficult to read even if it is wrongly intercepted. 

The Dell Store utilizes industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of: 

• potentially sensitive information such as your name and address 
• critically sensitive information like your credit card number 

If concerned only about the privacy of your credit card information, we encourage you to submit your order electronically without a credit card number and a sales representative will contact you to obtain this information. 

If you are still uncomfortable with submitting your personal information via the Internet for any reason, please feel free to Contact Us over the phone or via fax to complete your order. 

2. Positive identification

The Dell Store website is registered with site identification authorities to enable your browser to confirm the Dell Store's identity before any transmission is sent. With this technology, 

• the identity of our site is automatically confirmed behind the scenes prior to the transmission of any customer information requested to complete an online order 
• your data reaches your intended target or your browser notifies you (prior to your sending any personal information) that the potential receiving site looks suspicious and should be avoided 

3. Browser security settings

Your browser security preference settings are your first line of defence to stopping the theft or unwanted viewing of confidential, personal information. The most popular browsers offer you the ability to receive an alert or notification if any of the following happen or are about to occur: 

• changing between secure and insecure transmission modes 
• receiving an invalid site identification for the site to which you are about to transmit 
• sending a transmission over an "open" or unsecured connection 

Check the settings of your browser security features to see all the checks that are possible and those that are currently in place. 

4. Browser security signals

An unbroken key or closed padlock icon will appear in the bottom border of most browsers to indicate that SSL (Secure Socket Layer) security is in operation. Clicking on the icon will display the digital certificate associated with the secure connection. The digital certificate is intended to guarantee the identity of the remote computer to which you are sending your details. 

If concerned only about the privacy of your credit card information, we encourage you to submit your order electronically without a credit card number and a sales representative will contact you to obtain this information. 

If you are not using a browser with these standard security features, or if you are still uncomfortable with submitting your personal information via the Internet for any reason, please feel free to contact us over the phone or via fax to complete your order.